Award winner: Bilbao Turismo (Bilbao Tourism Board), this entity was distinguished on the basis of the work it carried out in capturing and bringing major international events to Bilbao, achieving greater promotion for the whole of the Basque Country.

Special mention: Troka Abentura, an active tourism and adventure sports company, as a distinction to its values of professionalism, transparency and respect for the environment and for always trying to create synergies and collaborate with the different tourist agents, whether they are incoming, local agents and from other Basque municipalities or potentially competing companies.